6.2

Procedure
1 Select Tools > Compatibility View settings.
2 Deselect Display intranet sites in Compatibility View.
3 Click Close.
Cannot Establish Trust Relationship for the SSL/TLS
Secure Channel
You might receive the message "Cannot establish trust relationship for the SSL/TLS secure channel when
upgrading security certificates for vCloud Automation Center."
Problem
If a certificate issue occurs with vcac-config.exe when upgrading a security certificate, you might see the
following message:
The underlying connection was closed: Could not establish trust relationship
for the SSL/TLS secure channel
You can find more information about the cause of the issue by using the following procedure.
Solution
1 Open the vcac-config.exe.config file and locate the repository address : <add
key="repositoryAddress" value=" https://[IaaS address]:443/repository/" />
2 Browse to the address with Internet Explorer.
3 Continue through any error messages about certificate trust issues.
4 Obtain a security report from Internet Explorer and use it to troubleshoot why this certificate is not
trusted.
If problems persist, repeat the procedure by browsing with the address that needs to be registered, the
Endpoint address that you used to register with vcac-config.exe.
Cannot Log in to a Tenant or Tenant Identity Stores
Disappear
Ninety days after deployment, you cannot log into a tenant or the identity store for a tenant disappears.
Problem
n
When you log in to a tenant, you see a blank page displayed with a Submit button in the upper left-
hand corner.
n
You receive a System Exception error when accessing the tenant ID store configuration page.
n
The ID store configuration disappears.
Installation and Configuration
VMware, Inc. 180