6.2
Table Of Contents
- Installation and Configuration
- Contents
- vRealize Automation Installation and Configuration
- Updated Information
- Installation Overview
- Preparing for Installation
- Minimal Deployment Checklist
- Minimal Deployment
- Distributed Deployment
- Distributed Deployment Checklist
- Distributed Installation Components
- Disabling Load Balancer Health Checks
- Certificate Trust Requirements in a Distributed Deployment
- Installation Worksheets
- Deploy Appliances for vRealize Automation
- Configuring Your Load Balancer
- Configuring Appliances for vRealize Automation
- Configure the Identity Appliance
- Configure the Primary vRealize Appliance
- Configuring Additional Instances of vRealize Appliance
- Enable Time Synchronization on the vRealize Appliance
- Configure Appliance Database on the Secondary vRealize Appliance
- Configure Appliance Database Replication on the Secondary Appliance
- Join a vRealize Appliance to a Cluster
- Disable Unused Services
- Validate the Distributed Deployment
- Test Appliance Database Failover
- Test Appliance Database Failback
- Validate Appliance Database Replication
- Install the IaaS Components in a Distributed Configuration
- Install IaaS Certificates
- Download the IaaS Installer
- Choosing an IaaS Database Scenario
- Install the Primary IaaS Website Component with Model Manager Data
- Install Additional IaaS Website Components
- Install the Primary Manager Service
- Install an Additional Manager Service Component
- Installing Distributed Execution Managers
- Configuring Windows Service to Access the IaaS Database
- Verify IaaS Services
- Installing Agents
- Set the PowerShell Execution Policy to RemoteSigned
- Choosing the Agent Installation Scenario
- Agent Installation Location and Requirements
- Installing and Configuring the Proxy Agent for vSphere
- Installing the Proxy Agent for Hyper-V or XenServer
- Installing the VDI Agent for XenDesktop
- Installing the EPI Agent for Citrix
- Installing the EPI Agent for Visual Basic Scripting
- Installing the WMI Agent for Remote WMI Requests
- Configuring Initial Access
- Configuring Additional Tenants
- Updating vRealize Automation Certificates
- Extracting Certificates and Private Keys
- Updating the Identity Appliance Certificate
- Updating the vRealize Appliance Certificate
- Updating the IaaS Certificate
- Replace the Identity Appliance Management Site Certificate
- Updating the vRealize Appliance Management Site Certificate
- Replace a Management Agent Certificate
- Troubleshooting
- Default Log Locations
- Rolling Back a Failed Installation
- Create a Support Bundle for vRealize Automation
- Installers Fail to Download
- Failed to Install Model Manager Data and Web Components
- Save Settings Warning Appears During IaaS Installation
- WAPI and Distributed Execution Managers Fail to Install
- IaaS Authentication Fails During IaaS Web and Model Management Installation
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Uninstalling a Proxy Agent Fails
- Validating Server Certificates for IaaS
- Server Times Are Not Synchronized
- RabbitMQ Configuration Fails in a High-Availability Environment
- Encryption.key File has Incorrect Permissions
- Log in to the vRealize Automation Console Fails
- Error Communicating to the Remote Server
- Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7
- Cannot Establish Trust Relationship for the SSL/TLS Secure Channel
- Cannot Log in to a Tenant or Tenant Identity Stores Disappear
- Adding an Endpoint Causes an Internal Error
- Error in Manager Service Communication
- Machine Requests Fail When Remote Transactions Are Disabled
- Credentials Error When Running the IaaS Installer
- Attempts to Log In as the IaaS Administrator with Incorrect UPN Format Credentials Fails with No Explanation
- Email Customization Behavior Has Changed
- Changes Made to /etc/hosts Files Might Be Overwritten
- Network Settings Were Not Successfully Applied
RabbitMQ Configuration Fails in a High-Availability
Environment
When RabbitMQ is restarted in a high-availability environment, vRealize Automation appliances must be
shut down and restarted in a specified order.
Problem
Restart of RabbitMQ for vRealize Automation in a high-availability environment fails.
Cause
vRealize Automation appliances must be shut down and restarted in a specified order.
Solution
The last vRealize Automation appliance that is shut down or stopped should be the first to be started (or
within 30 seconds of starting the second. The rabbitmq service on the other vRealize Automation
appliance waits 30 seconds for the rabbitmq service on the last stopped appliance to start before it fails. If
last stopped vRealize Automation appliance cannot be started, then reset rabbitmq on the other
vRealize Automation appliance by running
ssh script:vcac-vami rabbitmq-cluster-config reset_rabbitmq_node.
Encryption.key File has Incorrect Permissions
A system error can result when incorrect permissions are assigned to the Encryption.key file for a virtual
appliance.
Problem
You log in to vRealize Appliance and the Tenants page is displayed. After the page has begun loading,
you see the message System Error.
Cause
The Encryption.key file has incorrect permissions or the group or owner user level is incorrectly assigned.
Solution
Prerequisites
Log in to the virtual appliance that displays the error.
Note If your virtual appliances are running under a load balancer, you must check each virtual
appliance.
Procedure
1 View the log file /var/log/vcac/catalina.out and search for the message Cannot write
to /etc/vcac/Encryption.key.
Installation and Configuration
VMware, Inc. 177