6.2

Table Of Contents
Installing Agents 6
vRealize Automation uses agents to integrate with external systems. A system administrator can select
agents to install to communicate with other virtualization platforms.
vRealize Automation uses the following types of agents to manage external systems:
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Hypervisor proxy agents (vSphere, Citrix Xen Servers and Microsoft Hyper-V servers)
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External provisioning infrastructure (EPI) integration agents
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Virtual Desktop Infrastructure (VDI) agents
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Windows Management Instrumentation (WMI) agents
For high-availability, you can install multiple agents for a single endpoint. Install each redundant agent on
a separate server, but name and configure them identically. Redundant agents provide some fault
tolerance, but do not provide failover. For example, if you install two vSphere agents, one on server A and
one on server B, and server A becomes unavailable, the agent installed on server B continues to process
work items. However, the server B agent cannot finish processing a work item that the server A agent had
already started.
You have the option to install a vSphere agent as part of your minimal installation, but after the installation
you can also add other agents, including an additional vSphere agent. In a distributed deployment, you
install all your agents after you complete the base distributed installation. The agents you install depend
on the resources in your infrastructure.
For information about using vSphere agents, see vSphere Agent Requirements.
This chapter includes the following topics:
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Set the PowerShell Execution Policy to RemoteSigned
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Choosing the Agent Installation Scenario
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Agent Installation Location and Requirements
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Installing and Configuring the Proxy Agent for vSphere
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Installing the Proxy Agent for Hyper-V or XenServer
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Installing the VDI Agent for XenDesktop
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Installing the EPI Agent for Citrix
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Installing the EPI Agent for Visual Basic Scripting
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