7.3

Table Of Contents
Prerequisites
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Log in to the vRealize Automation console as a tenant administrator.
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Congure an approval policy level named External level for software. See “Scenario: Create an
Approval Policy for External Approval,” on page 40.
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Create a custom vRealize Orchestrator workow that sends the request to your external system. In this
scenario, use the Automation Approval Request workow.
Procedure
1 Select Administration > Events > Subscriptions
2
Click the New icon ( ).
3 Click Pre Approval.
4 Click Next.
5 On the Conditions tab, congure the triggering conditions.
a Select Run based on conditions.
b From the Clause drop-down menu, congure the following condition:
Property Operator Value
Data > Information about the request > Approval level name Equals External level for software
c Click Next.
6 On the Workow tab, browse the Orchestrator tree and select your Automation Approval Request
workow.
7 Click Next.
8 On the Details tab, enter the name and description.
In this scenario, enter Software External as the name and Sends approval request to external system
as the description.
9 In the Timeout (min) text box, enter 120.
The amount of time you specify until the subscription workow times out depends on the target
system. If vRealize Automation does not process a reply from the target system in the specied number
of minutes, the request is automatically rejected.
If you do not provide a value, the default timeout is 24 hours.
10 Click Finish.
11 Select the Software External row and click Publish.
The Software External pre-approval event subscription now receives pre-approval event messages.
What to do next
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If you applied the approval policy to a software component in an active entitlement, request the item in
the service catalog and verify that your approval policy and workow subscription work as designed.
Troubleshooting Workflow Subscriptions
Troubleshooting workow subscriptions includes some common problems. You might also need to examine
various logs.
Chapter 1 Life Cycle Extensibility
VMware, Inc. 41