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Table Of Contents
Solution
1 Open a command-line prompt.
2 Open the executable migrate-identity-stores script.
3 Scroll to the bottom of the script and locate the execution of a java command.
For example, exec "$JAVACMD" $JAVA_OPTS -Xms256m -Xmx512m -Dverbose=false -
Dlog4j.configurationFile=log4j2.xml
4 Increase the system property value for the client socket timeout to one hour.
-Dclient.system.socket.timeout=3600000.
5 Run the migrate-identity-stores script on the Single-sign on 2.0 server.
What to do next
Start the migration process.
Installation or Upgrade Fails with a Load Balancer Timeout Error
A vRealize Automation installation or upgrade for a distributed deployment with a load balancer fails with
a 503 service unavailable error.
Problem
The installation or upgrade fails because the load balancer timeout setting does not allow enough time for
the task to complete.
Cause
An insufficient load balancer timeout setting might cause failure. You can correct the problem by
increasing the load balancer timeout setting to 100 seconds or greater and rerunning the task.
Solution
1 Increase your load balancer timeout value to at least 100 seconds. For example, and depending on
the load balancer you are using, edit the load balancer timeout setting in your ssl.conf, httpd.conf
or other Web configuration file.
2 Rerun the installation or upgrade.
Upgrade Fails for Website Component During IaaS Upgrade
The IaaS upgrade fails and you cannot continue the upgrade.
Problem
The installer cannot update the web.config file.
Cause
This occurs when the creation date for the web.config file is the same as or later than the modified date.
Upgrading from vRealize Automation 6.2 to 7.0.1
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