7.4

12 If you disabled health checks for your load balancers, reenable them.
13 Verify that the startup succeeded.
a Open a Web browser to the vRealize Automation appliance management interface URL.
b Click the Services tab.
c Click the Refresh tab to monitor the progress of service startup.
When all services are listed as registered, the system is ready to use.
Restart vRealize Automation
When you restart more than one vRealize Automation component, you must restart the components in a
specified order.
You might need to restart some components in your deployment to resolve anomalous product behavior.
If you are using vCenter Server to manage your virtual machines, use the Guest OS restart command
to restart vRealize Automation.
If you cannot restart a component or service, follow the instructions in Shut Down vRealize Automation
and Start Up vRealize Automation.
Prerequisites
Verify that load balancers that your deployment uses are running.
Ensure that your vRealize Automation appliance database is operating in asynchronous mode. If it is
operating in synchronous mode, use the Virtual Appliance Management Interface to change it to
asynchronous mode. See Managing the vRealize Automation Postgres Appliance Database for more
information.
If applicable, be sure to return the appliance database to synchronous mode after you complete the
procedure.
Procedure
1 In vSphere, start the master vRealize Automation appliance.
2 Wait until the licensing service is running and REGISTERED in the master appliance management
interface.
3 Start the remaining vRealize Automation appliances at the same time.
4 Wait for the appliances to start, and verify that services are running and listed as REGISTERED in the
appliance management interface.
It might take 15 or more minutes for appliances to start.
5 Restart the primary Web node and wait for startup to finish.
6 If you are running a distributed deployment, restart secondary Web nodes and wait for startup to
finish.
Managing vRealize Automation
VMware, Inc. 10