7.4

3 Edit the Management Agent configuration file at C:\Program Files
(x86)\VMware\vCAC\Management Agent\VMware.IaaS.Management.Agent.exe.config to
replace the existing alternativeEndpointaddress value with the URL of the primary virtual appliance
endpoint.
The location of the installation folder might be different from the default location.
Example of alternativeEndpointaddress in VMware.IaaS.Management.Agent.exe.config.
<alternativeEndpoint address="https://FQDN:5480/" thumbprint="thumbprint
number" />
4 Restart the Management Agent Windows service and check the All.log file to verify that is working.
5 Run the upgrade procedure on the primary vRealize Automation appliance.
vRealize Automation Update Fails Because of Default
Timeout Settings
You can increase the time setting for update if the default setting for synchronising databases is too short
for your environment.
Problem
The timeout setting for the Vcac-Config SynchronizeDatabases command is not sufficient for some
environments where synchronising databases takes longer than the default value of 3600 seconds.
The cafeTimeoutInSeconds and cafeRequestPageSize property values in the Vcac-
Config.exe.config file govern the communication between the API and the Vcac-config.exe utility
tool. The file is at IaaS installation location\VMware\vCAC\Server\Model Manager
Data\Cafe\Vcac-Config.exe.config.
You can override the default timeout value just for the SynchronizeDatabases command by supplying a
value for these optional parameters.
Parameter Short Name Description
--DatabaseSyncTimeout -dstm Sets the http request timeout value only
for SynchronizeDatabases in seconds.
--DatabaseSyncPageSize -dsps Sets the sync request page size only for
Reservation or Reservation Policy
synchronization. The default is 10.
If these parameters are not set in the Vcac-Config.exe.config file, the system uses the default timeout
value.
Upgrading IaaS in a High Availability Environment Fails
Running the IaaS upgrade process on the primary web server node with load balancing enabled fails. You
might see these error messages: "System.Net.WebException: The operation has timed out" or "401 -
Unauthorized: Access is denied due to invalid credentials."
Upgrading from vRealize Automation 7.1 or Later to 7.4
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