7.4

Cause
Iaas upgrade fails when the creation date for the web.config file is the same as or later than the
modified date.
Solution
1 On the IaaS host, log in to Windows.
2 Open the Windows command prompt.
3 Change directories to the vRealize Automation installation folder.
4 Start your preferred text editor with the Run as Administrator option.
5 Locate and select the web.config file and save the file to change its file modification date.
6 Examine the web.config file properties to confirm that the file modification date is later than the
creation date.
7 Upgrade IaaS.
Manager Service Fails to Run Due to SSL Validation Errors
During Runtime
The manager service fails to run due to SSL validation errors.
Problem
The manager service fails with the following error message in the log:
[Info]: Thread-Id="6" - context="" token="" Failed to connect to the core database,
will retry in 00:00:05, error details: A connection was successfully established
with the server, but then an error occurred during the login process. (provider: SSL
Provider, error: 0 - The certificate chain was issued by an authority that is not
trusted.)
Cause
During runtime, the manager service fails to run due to SSL validation errors.
Solution
1 Open the ManagerService.config configuration file.
2 Update Encrypt=False on the following line:
<add name="vcac-repository" providerName="System.Data.SqlClient"
connectionString="Data Source=iaas-db.sqa.local;Initial Catalog=vcac;Integrated
Security=True;Pooling=True;Max Pool
Size=200;MultipleActiveResultSets=True;Connect Timeout=200, Encrypt=True" />
Upgrading from vRealize Automation 7.1 or Later to 7.4
VMware, Inc. 65