7.4

Table Of Contents
If the IaaS nodes are not in communication with the vRealize Automation appliance, the upgrade
fails.
To diagnose connectivity problems between the Management Agent and virtual appliance,
perform these steps.
1 Log in to each IaaS node that is not listed or has a Last Connected time greater than 30
seconds.
2 Check the Management Agent logs to see if any errors are recorded.
3 If the Management Agent is not running, restart the agent in the Services console.
d Note any orphaned nodes listed in the table. An orphaned node is a duplicate node that is
reported on the host but does not exist on the host. You must delete all orphaned nodes. For
more information, see Delete Orphaned Nodes on vRealize Automation .
n
If you have a replica virtual appliance that is no longer part of the cluster, you must delete it from the
cluster table. If you do not delete this appliance, the upgrade process displays a warning message
that the replica update is unsuccessful.
n
Verify that all saved and in-progress requests have finished successfully before you upgrade.
n
If you upgrade the IaaS components manually after you update the vRealize Automation 7.1, 7.2, or
7.3.x appliance, see Exclude Management Agents from Upgrade. If you plan to upgrade IaaS
manually, you must also stop all IaaS services, except Management Agent, on each IaaS node.
Procedure
1 On your primary vRealize Automation appliance, log in to vRealize Automation Appliance
Management as root using the password you entered when you deployed the vRealize Automation
appliance.
For a distributed environment, open the management console on the master appliance.
2 Click Services and verify that all services are registered.
3 Select vRA Settings > Database and verify that this appliance is the master vRealize Automation
appliance.
You install the update only on the master vRealize Automation appliance. Each replica
vRealize Automation appliance is updated with the master appliance.
4 Select Update > Status.
5 Click Check Updates to verify that an update is accessible.
6 (Optional) For instances of vRealize Automation appliance, click Details in the Appliance Version
area to see information about the location of release notes.
7 Click Install Updates.
Upgrading from vRealize Automation 7.1 or Later to 7.4
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