7.4

Table Of Contents
n
Verify that you have taken a snapshot of your system while it is shut down. This is the preferred
method of taking a snapshot. See your vSphere 6.0 Documentation.
Note When you back up the vRealize Automation appliance and the IaaS components, disable in-
memory snapshots and quiesced snapshots.
n
If you modified the app.config file, make a backup of that file. See Restore Changes to Logging in
the app.config File.
n
Make a backup of the external workflow configuration (xmldb) files. See Restore External Workflow
Timeout Files.
n
Verify that you have a location outside your current folder where you can store your backup file. See
Backup Copies of .xml Files Cause the System to Time Out.
Procedure
1 Log in to your vSphere client.
2 Locate each vRealize Automation IaaS Windows machine, and each vRealize Automation appliance
node.
3 On each machine, click Shutdown guest in this order.
a IaaS Windows Server machines
b vRealize Automation appliance.
4 Take a snapshot of each vRealize Automation machine.
5 Use your preferred backup method to create a full backup of each appliance node.
6 Power on the system. See Start Up vRealize Automation in Managing vRealize Automation.
If you have a high availability environment, complete these steps to power on your virtual appliances.
a Start the master vRealize Automation appliance.
b Log in to vRealize Automation Appliance Management, click Services, and wait until the
licensing-service status is REGISTERED.
c Start the remaining vRealize Automation appliances at the same time.
d Start the primary Web node and wait for the startup to finish.
e Start the primary Manager Service machine and wait for 2 to 5 minutes.
The actual time depends on your site configuration.
Note On secondary machines, do not start or run the Windows service unless you are
configured for automatic Manager Service failover.
Upgrading from vRealize Automation 7.1 or Later to 7.4
VMware, Inc. 17