7.4

Table Of Contents
Solution
1 Log in to the vRealize Automation console as an infrastructure administrator.
2 Select Infrastructure > Endpoints > Endpoints.
3 Complete these steps for each endpoint with a secure connection.
a Click Edit.
b Click Test Connection.
c Review the certificate details and click OK if you trust this certificate.
d Restart the Windows services for all IaaS Proxy Agents used by this endpoint.
4 Verify that Certificate is not trusted errors no longer appear on the infrastructure Log Viewer
page.
Installing or Upgrading to vRealize Automation Fails
Installing or upgrading vRealize Automation fails and an error message appears in the log file.
Problem
When you install or upgrade vRealize Automation, the procedure fails. This usually happens when a fix
applied during install or upgrade is not successful. An error message appears in the log file similar to the
following: Security error. Applying automatic fix for FIREWALL prerequisite failed. RPM
Status 1: Pre install script failed, package test and installation skipped.
Cause
The Windows environment has a group policy for PowerShell script execution set to Enabled.
Solution
1 On the Windows host machine, run gpedit.msc to open the Local Group Policy Editor.
2 In the left pane under Computer Configuration, click the expand button to open Administrative
Templates > Windows Components > Windows PowerShell.
3 For Turn on Script Execution, change the state from Enabled to Not Configured.
Update Fails to Upgrade the Management Agent
An error message about the Management Agent appears when you click Install Updates on the vRealize
Automation appliance management console Update Status page.
Problem
Upgrade process is unsuccessful. Message appears: Unable to upgrade management agent on
node x. Sometimes the message lists more than one node.
Upgrading from vRealize Automation 6.2.5 to 7.4
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