7.4

Table Of Contents
Run Test Connection and Verify Upgraded Endpoints 79
10
Troubleshooting the vRealize Automation Upgrade 81
Installation or Upgrade Fails with a Load Balancer Timeout Error 82
Upgrade Fails for IaaS Website Component 82
Manager Service Fails to Run Due to SSL Validation Errors During Runtime 84
Log In Fails After Upgrade 85
Catalog Items Appear in the Service Catalog After Upgrade But Are Not Available to Request 85
PostgreSQL External Database Merge Is Unsuccessful 86
Join Cluster Command Appears to Fail After Upgrading a High-Availability Environment 86
Upgrade Is Unsuccessful if Root Partition Does Not Provide Sufficient Free Space 87
Backup Copies of .xml Files Cause the System to Time Out 88
Delete Orphaned Nodes on vRealize Automation 88
Unable to Create New Directory in vRealize Automation 89
Some Virtual Machines Do Not Have a Deployment Created During Upgrade 89
Certificate Not Trusted Error 89
Installing or Upgrading to vRealize Automation Fails 90
Update Fails to Upgrade the Management Agent 90
Management Agent Upgrade is Unsuccessful 91
vRealize Automation Update Fails Because of Default Timeout Settings 92
Upgrading IaaS in a High Availability Environment Fails 92
Work Around Upgrade Problems 93
Upgrading from vRealize Automation 6.2.5 to 7.4
VMware, Inc. 5