7.2

Table Of Contents
Solution
1 Open the ManagerService.config conguration le.
2 Update Encrypt=False on the following line: <add name="vcac-repository"
providerName="System.Data.SqlClient" connectionString="Data Source=iaas-db.sqa.local;Initial
Catalog=vcac;Integrated Security=True;Pooling=True;Max Pool
Size=200;MultipleActiveResultSets=True;Connect Timeout=200, Encrypt=True" />.
Log In Fails After Upgrade
You must exit the browser and log in again after an upgrade for sessions that use unsynchronized user
accounts.
Problem
After you upgrade vRealize Automation, the system denies access to unsynchronized user accounts at login.
Solution
Exit the browser and relaunch vRealize Automation.
Unable to Upgrade Management Agent
An error message about the Management Agent appears when you click Install Updates on the
VMware vRealize ™ Automation management console Update Status page.
Problem
Upgrade process is unsuccessful. Message appears: Unable to upgrade management agent on node x.
Sometimes the message lists more than one node.
Cause
Many conditions can cause this problem. The error message identies only the node ID of the aected
machine. More information is found in the All.log le for the Management Agent on the machine where
the command fails.
Solution
1 Download the latest version of the Management Agent from hps:// va-hostname.domain.name:
5480/install.
2 Upgrade the Management Agent manually on the aected machine.
3 Restart the Management Agent service.
Delete Orphaned Nodes on vRealize Automation
An orphaned node is a duplicate node that is reported on the host but does not exist on the host.
Problem
When you verify that each IaaS and virtual appliance node is in a healthy state, you might discover that a
host has one or more orphaned nodes. You must delete all orphaned nodes.
Solution
1 Go to the management console for your virtual appliance by using its fully qualied domain name,
hps://va-hostname.domain.name:5480.
2 Log in with the user name root and the password you entered when the appliance was deployed.
3 Select vRA  > Cluster.
Upgrading from vRealize Automation 7.1 to 7.2
42 VMware, Inc.