7.1

Log In Fails After Upgrade
You must exit the browser and log in again after an upgrade for sessions that use unsynchronized user
accounts.
Problem
After you upgrade vRealize Automation, the system denies access to unsynchronized user accounts at login.
Solution
Exit the browser and relaunch vRealize Automation.
Catalog Items Appear in the Service Catalog But Are Not Available to
Request
Catalog items that use certain property denitions from prior versions appear in the service catalog but are
not available to request after upgrading to vRealize Automation 7.1.
Problem
If you upgraded from a 6.2.x or earlier version and you had property denitions with the following control
types or aributes, the aributes are missing from the property denitions and any catalog items that use
the denitions do not function the way that they did before you performed the upgrade.
n
Control types. Check box or link.
n
Aributes. Relationship, regular expressions, or property layouts.
Cause
Beginning in vRealize Automation 7.0, the property denitions no longer use the aributes. You must
recreate the property denition or congure the property denition to use avRealize Orchestrator script
action rather than the embedded control types or aributes.
In vRealize Automation 7.0 and later, the property denitions no longer use the aributes. You must
recreate the property denition or congure the property denition to use a vRealize Orchestrator script
action rather than the embedded control types or aributes.
Migrate the control type or aributes to vRealize Automation 7.0 using a script action.
Solution
1 In vRealize Orchestrator, create a script action that returns the property values. The action must return
a simple type. For example, return strings, integers, or other supported types. The action can take the
other properties on which it depends as an input parameter.
2 In vRealize Automation console, congure the product denition.
a Select Administration > Property Dictionary > Property .
b Select the property denition and click Edit.
c From the Display advice drop-down menu, select Dropdown.
d From the Values drop-down menu, select External Values.
e Select the script action.
f Click OK.
Chapter 8 Troubleshooting the Upgrade
VMware, Inc. 39