7.1
Table Of Contents
- Upgrading from vRealize Automation 7.0 to 7.1
- Contents
- Updated Information
- Upgrading vRealize Automation
- Preparing to Upgrade vRealize Automation
- Updating the vRealize Automation Appliance
- Upgrading the IaaS Server Components
- Add Users or Groups to an Active Directory Connection
- Enable Your Load Balancers
- Post-Upgrade Tasks for vRealize Automation
- Troubleshooting the Upgrade
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Upgrade Fails for Website Component During IaaS Upgrade
- Manager Service Fails to Run Due to SSL Validation Errors During Runtime
- Log In Fails After Upgrade
- Catalog Items Appear in the Service Catalog But Are Not Available to Request
- Unable to Upgrade Management Agent
- IaaS Windows Services Fail to Stop
- PostgreSQL External Database Merge Is Unsuccessful
- Delete Orphaned Nodes on vRealize Automation 7.0
- Delete Orphaned Nodes on vRealize Automation 7.0.1
- Join Cluster Command Appears to Fail After Upgrading a High-Availability Environment
- Upgrade Is Unsuccessful if Root Partition Does Not Provide Sufficient Free Space
- Manual PostgreSQL Database Merge
- Management Agent Upgrade is Unsuccessful
- Upgrade Fails to Upgrade the Management Agent or Certificate Not Installed on a IaaS Node
- Bad PostgreSQL Service State Stops Upgrade and Displays Error Message
- Backup Copies of .xml Files Cause the System to Time Out
- Index
Cause
An insucient load balancer timeout seing might cause failure. You can correct the problem by increasing
the load balancer timeout seing to 100 seconds or greater and rerunning the task.
Solution
1 Increase your load balancer timeout value to at least 100 seconds. For example, and depending on the
load balancer you are using, edit the load balancer timeout seing in your ssl.conf, httpd.conf or
other Web conguration le.
2 Rerun the installation or upgrade.
Upgrade Fails for Website Component During IaaS Upgrade
The IaaS upgrade fails and you cannot continue the upgrade.
Problem
The installer cannot update the web.config le.
Cause
This occurs when the creation date for the web.config le is the same as or later than the modied date.
Solution
1 Before you begin the upgrade, open the web.config le in an editor from an account with elevated
privileges.
2 Save the le to change the date stamp for modication.
3 Verify that the le modication date for the web.config le is later than the creation date.
4 Run the IaaS upgrade.
Manager Service Fails to Run Due to SSL Validation Errors During
Runtime
The manager service fails to run due to SSL validation errors.
Problem
The manager service fails with the following error message in the log:
[Info]: Thread-Id="6" - context="" token="" Failed to connect to the core database, will retry in
00:00:05, error details: A connection was successfully established with the server, but then an
error occurred during the login process. (provider: SSL Provider, error: 0 - The certificate
chain was issued by an authority that is not trusted.)
Cause
During runtime, the manager service fails to run due to SSL validation errors.
Solution
1 Open the ManagerService.config conguration le.
2 Update Encrypt=False on the following line: <add name="vcac-repository"
providerName="System.Data.SqlClient" connectionString="Data Source=iaas-db.sqa.local;Initial
Catalog=vcac;Integrated Security=True;Pooling=True;Max Pool
Size=200;MultipleActiveResultSets=True;Connect Timeout=200, Encrypt=True" />.
Upgrading from vRealize Automation 7.0 to 7.1
38 VMware, Inc.