7.4

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Actions in Entitlements
Actions run on deployed catalog items. Provisioned catalog items, and the actions you are entitled to
run on them, appear in your Items tab. To run actions on a deployed item, the action must be
included in the same entitlement as the catalog item that provisioned the item from the service
catalog.
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Approval Policies in Entitlements
Approval policies are applied in entitlements so that you can manage resources in your environment.
Services in Entitlements
An entitled service operates as a dynamic group of catalog items. If a catalog item is added to a service
after it is entitled, the new catalog item is available to the specified users without any additional
configuration.
If you apply an approval policy to a service, all the items, when requested, are subject to the same
approval policy.
Catalog Items and Components in Entitlements
Entitled catalog items are blueprints that you can request in the service catalog. Entitled components are
part of the blueprints, but you cannot specifically request them in the service catalog.
Entitled catalog items and components can include any of the following items:
Catalog Items
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Items from any service that you want to provide to entitled users, even services not included in the
current entitlement.
For example, as a catalog administrator you associated several different versions of the Red Hat
Enterprise Linux with a Red Hat service and entitle the service to the quality engineers for product A.
Then you receive a request to create service catalog items that includes only the latest version of
Linux-based operating systems for the training team. You create an entitlement for the training team
that includes the latest versions of the other operating systems in a service. You already have the
latest version of RHEL associated with another service, so you add RHEL as a catalog item rather
than add the entire Red Hat service.
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Items that are included in a service that is included in the current entitlement, but you want to apply
an approval policy to the individual catalog item that differs from the policy you applied to the service.
For example, as a business group manager, you entitle your development team to a service that
includes three virtual machine catalog items. You apply an approval policy that requires the approval
of the virtual infrastructure administrator for machines with more than four CPUs. One of the virtual
machines is used for performance testing, so you add it as a catalog item and apply less restrictive
approval policy for the same group of users.
Components
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Components are not available by name in the service catalog because they are a part of a catalog
item. You entitle them individually so that you can apply a specific approval policy that differs from the
catalog item in which it is included.
Configuring vRealize Automation
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