7.4

Table Of Contents
What to do next
n
Create a reservation for your business group based on where the business group provisions
machines. See Choosing a Reservation Scenario.
n
If the catalog items are published and the services exist, you can create an entitlement for the
business group members. See Entitle Users to Services, Catalog Items, and Actions.
Troubleshooting Slow Performance When Displaying Group Members
The business group or custom group members are slow to display when viewing a group's details.
Problem
When you view user information in environments with a large number of users, the user names are slow
to load in the user interface.
Cause
The extended time required to load the names occurs in environments with a large Active Directory
environment.
Solution
u
To reduce the retrieval workload, use Active Directory groups or custom groups whenever possible
rather than adding hundreds of individual members by name.
Create Additional Tenants
As a system administrator, you can create additional vRealize Automation tenants so that users can
access the appropriate applications and resources that they need to complete their work assignments.
A tenant is a group of users with specific privileges who work within a software instance. Typically, a
default vRealize Automation tenant is created during system installation and initial configuration. After
that, administrators can create additional tenants so that users can log in and complete their work
assignments. Administrators can create as many tenants as needed for system operation. When creating
tenants, administrators must specify basic configuration such as name, login URL, local users, and
administrators. After configuring basic tenant information, the tenant administrator must log in and set up
an appropriate Active Directory connection using the Directories Management functionality on the
Administrative tab of the vRealize Automation console. In addition, tenant administrators can apply
custom branding to tenants.
Prerequisites
Log in to the vRealize Automation console as a system administrator.
Procedure
1 Specify Tenant Information
The first step to configuring a tenant is to name the new tenant and add it to vRealize Automation
and create the tenant-specific access URL.
Configuring vRealize Automation
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