7.3

Table Of Contents
vRealize Automation only saves external IPAM range IDs in the database, not range details. If you edit a
network profile on this page or on a blueprint, vRealize Automation calls the IPAM service to get range
details based on the selected range IDs.
Note There is a known issue with some third-party IPAM providers in which a query can time out when
returning network ranges, resulting in an empty list. As a workaround, you can provide search criteria to
avoid the timeout and obtain the network range information.
For example, depending on your IPAM provider, you may be able to add a property named VLAN to each
network in the IPAM provider application and assign a value to that property, such as 4. You could then
filter on the property and value, for example VLAN=4, in the Select Network Range text box on the
vRealize Automation network profile page.
As an alternative, you can increase the timeout setting by using the following procedure:
1 On each of the vRealize Automation appliance cnodes, open the /etc/vcac/webapps/o11n-
gateway-service/WEB-INF/classes/META-INF/spring/root/o11n-gateway-service-
context.xml file.
2 Change the timeout value from 30 seconds to a higher number.
3 Restart vcac-server by entering service vcac-server restart.
Prerequisites
Specify External Network Profile Information By Using a Third-Party IPAM Endpoint.
Procedure
1 Click the Network Ranges tab to create a new network range or select an existing network range.
Details about the selected range appear, including each name, description, and start and end IP
address. Status-related information is also provided.
2 Select an address space from the list of all addresses spaces that are available for the endpoint from
the Address space drop-down menu.
3 Click Add and select one or more available network ranges for the specified address space.
Selecting a network range may result in an empty list when using a third-party IPAM provider. For
details, see Knowledge Base article 2148656 at http://kb.vmware.com/kb/2148656.
Configuring vRealize Automation
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