7.2

Problem
Data collection fails for a vSphere endpoint. The log messages return an error similar to the following:
This exception was caught: The attached endpoint
'vCenter' cannot be found.
Cause
The endpoint name you configure in vRealize Automation must match the endpoint name provided to the
vSphere proxy agent during installation. Data collection fails for a vSphere endpoint if there is a mismatch
between the endpoint name and the proxy agent name. Until an endpoint with a matching name is
configured, the log messages return an error similar to the following:
This exception was caught: The attached endpoint
'expected endpoint name' cannot be found.
Solution
1 Select Infrastructure > Monitoring > Log.
2 Look for an Attached Endpoint Cannot be Found error message.
For example,
This exception was caught: The attached endpoint
'expected endpoint name' cannot be found.
3 Edit your vSphere endpoint to match the expected endpoint name shown in the log message.
a Select Infrastructure > Endpoints > Endpoints.
b Click the name of the endpoint to edit.
c Enter the expected endpoint name in the Name text box.
d Click OK.
The proxy agent can commute with the endpoint and data collection is successful.
Troubleshooting Locate the vCloud Air Management URL for an Organization
Virtual Data Center
To create a vCloud Air endpoint, you must provide vRealize Automation with the required vCloud Air
region and the management URL.
Solution
The vCloud Air management URL is also the URL of the vCloud Director server used to manage a
specific virtual data center (vDC). You can use the region information and the management URL to
configure your vCloud Air endpoint.
Locate the Management URL for each region vDC from the vCloud Air Console.
Configuring vRealize Automation
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