7.2

Table Of Contents
5 Restart the service.
service horizon-workspace restart
Troubleshooting domain_krb.properties
Use this information to troubleshoot the domain_krb.properties file.
"Error resolving domain" error
If the domain_krb.properties file already includes an entry for a domain, and you try to create a new
directory of a different type for the same domain, an "Error resolving domain" error occurs. You must edit
the domain_krb.properties file and manually remove the domain entry before creating the new
directory.
Domain controllers are unreachable
Once a domain entry is added to the domain_krb.properties file, it is not updated automatically. If any
domain controllers listed in the file become unreachable, edit the file manually and remove them.
Managing Access Policies
The Directories Management policies are a set of rules that specify criteria that must be met for users to
access their app portal or to launch specified Web applications.
You create the rule as part of a policy. Each rule in a policy can specify the following information.
n
The network range, where users are allowed to log in from, such as inside or outside the enterprise
network.
n
The device type that can access through this policy.
n
The order that the enabled authentication methods are applied.
n
The number of hours the authentication is valid.
n
Custom access denied message.
Note The policies do not control the length of time that a Web application session lasts. They control the
amount of time that users have to launch a Web application.
The Directories Management service includes a default policy that you can edit. This policy controls
access to the service as a whole. See Applying the Default Access Policy. To control access to specific
Web applications, you can create additional policies. If you do not apply a policy to a Web application, the
default policy applies.
Configuring Access Policy Settings
A policy contains one or more access rules. Each rule consists of settings that you can configure to
manage user access to their application portals as a whole or to specified Web applications.
Configuring vRealize Automation
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