7.1

3 Select the check box for each system property that you want the approver to congure during the
approval process.
4 Congure the custom properties.
Add one or more custom properties that you want the approver to congure during the approval
process.
a Click the Custom Properties tab.
b
Click the New icon ( ).
c Enter the custom property values.
Option Description
Name
Enter the property name.
Label
Enter the label that is presented to the approver in the approval form.
Description
Enter the extended information for the approver.
This information appears as the eld tooltip in the form.
d Click Save.
e To delete multiple custom properties, select the rows and click Delete.
5 Click OK.
What to do next
n
Add additional pre-approval or post-approval levels.
n
Save the approval policy. The policy must be active to apply to services, items, or actions in the
Entitlements.
Approval Policy Settings
When you create an approval policy, you congure various options that determine when an item requested
by a service catalog users must be approved. The approval can be required before the request begins
provisioning or after the item is provisioned but before it is released to the requesting user.
Select Administration > Approval Polices. Click New.
n
Approval Policy Type Seings on page 380
The approval policy type determines how the approval policy is congured and to what items or
actions you can apply it in the entitlement. When you add approval levels, the policy type or item
aects which elds are available to create conditions for the approval levels.
n
Add Approval Policy Seings on page 380
You congure the basic information about the approval policy, including the state to the policy, so that
you can manage the policy.
n
Add Level Information to Approval Policy Seings on page 381
An approval level includes the conditions that trigger an approval process when the service catalog
user requests the item, and any system properties and customer properties that you want to include.
When triggered, the approval requests are sent to the designated approvers.
n
Add System Properties to Approval Policy Seings on page 383
You selected system properties that you want to add to the approval form and allow the approver to
modify the value.
Chapter 4 Providing On-Demand Services to Users
VMware, Inc. 379