7.1

Prerequisites
Log in to the vRealize Automation console as a tenant administrator or catalog administrator.
Procedure
1 Select Administration > Catalog Management > Entitlements.
2
Click the Prioritize icon ( ).
3 Select a business group from the Business Group drop-down list.
4 Drag an entitlement to a new location in the list to change its priority.
5 Select an update method.
Option Description
Update
Saves your changes.
Update & Close
Saves your changes and closes the Prioritize Elements window.
Working with Approval Policies
Approval policies are governance that you add to service catalog requests so that you can manage resources
in your environment. Each policy is a dened set of conditions that can be applied to services, catalog items,
and actions when you entitle users to those items.
Approval Policy Process
First, a tenant administrator or approval administrator creates the approval policies where provisioning
governance is needed.
Approval policies are created for approval policy types or specic items. If the policy is based on a policy
type, you can apply it to matching catalog item types. For example, if a policy is based on a software policy
type, then you can dene it for and apply it to any software items in the entitlements. If the policy is for a
specic item, you should apply it only to that item. For example, if the item is a specic software item, then
you should apply it only to that specic database software item in the entitlement.
Policies can include pre-approval and post-approval requirements. For pre approval, the request must be
approved before the requested item is provisioned. Post approval policies require that the approver accept
the request before the provisioned item is made available to the requesting user.
The pre and post approval congurations are composed of one or more levels that determine when the
approval policy is triggered and who or how the request is approved. You can include multiple levels. For
example, an approval policy can have one level for manager approval, followed by a level for nance
approval.
Next, a tenant administrator or business group manager applies the approval policies to the services, catalog
items, and actions as appropriate.
Finally, when a service catalog user requests an item to which an approval policy is applied, the approvers
approve or reject the request on their Inbox tab, on Approvals page . The requesting user can track the
approval status for a specic request on their Requests tab.
Chapter 4 Providing On-Demand Services to Users
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