7.1

Option Description
Business Group
Select a business group. You can create entitlements for only one business
group and entitled users must be members of the business group.
If you want an entitlement available to all users, you must either have an
All Users business group and a custom user group that includes all users,
or you must create entitlements for each business group.
If you are logged in as a business group manager, you can create
entitlements only for your business group.
Users and Groups
Add one or more users or groups. The available users or groups are
limited to members of the selected business group.
If the status is Draft, you do not need to specify users or groups. To
activate an entitlement, you must specify at least one user or group.
4 Click Next.
5
Click an New icon ( ) to entitle users to services, catalog items, or actions with this entitlement.
You can create an entitlement with various combinations of the services, items, and actions.
Option Description
Entitled Services
Add a service when you want to allow entitled users access to all the
published catalog items associated with the service.
An entitled service is a dynamic entitlement. If an item is added to the
service at a later date, it is added to the service catalog for the entitled
users. Entitlements can include both services and individual catalog items.
Entitled Catalog Items and
Components
Add individual items that are available to the entitled users.
Entitlements can include both services and individual catalog items. To
apply a dierent approval policy to an item that is included in the service,
add it as a catalog item. The approval policy on an item takes precedence
over the approval policy on the service to which it belongs when they are
in the same entitlement. If they are in dierent entitlements, the order is
based on the set priority.
Catalog items must be associated with a service to be available in the
service catalog. The catalog item can be associated with any service, not
just a service in the current entitlement.
Components are a part of a catalog item but are not available by name in
the service catalog. For example, MySQL software is a component of a
CentOS virtual machine catalog item. Components are entitled with the
catalog item. If you want to apply an approval policy that is specic to
software, you entitle the item individually. Otherwise, you do not need to
entitle a component for it to be deployed with the parent item.
Entitled Actions
Add actions when you want to allow users to run the actions for a
provisioned item.
Actions that you want to run on the items provisioned from this
entitlement must be included in the same entitlement.
Entitled actions do not appear in the service catalog. They appear on the
Items tab for a provisioned item.
Actions only apply to items defined
in this entitlement
Determines if the entitled actions are entitled for all applicable service
catalog items or only the items in this entitlement.
If selected, the actions are entitled to the business group members for the
applicable items in this entitlement. This method of entitling the actions is
recommended because it allows you to specify the actions for the specic
items.
If the option is not selected, the actions are entitled to the users specied in
the entitlement for all applicable catalog items, whether or not the items
are included in this entitlement. Any applied approval policies on these
actions are also active.
6 Use the drop-down menus in each section to lter the available items.
Chapter 4 Providing On-Demand Services to Users
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