7.1

Entitle Users to Services, Catalog Items, and Actions
When you add a service, catalog item, or action to an entitlement, you allow the users and groups identied
in the entitlement to request the provisionable items in the service catalog. Actions are associated with items
and appear on the Items tab for the requesting user.
There are several user roles with permission to create entitlements for business groups.
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Tenant administrators can create entitlements for any business group in their tenant.
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Business group managers can create entitlements for the groups that they manage.
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Catalog administrators can create entitlements for any business group in their tenant.
When you create an entitlement, you must select a business group and specify individual users and groups
in the business group for the entitlement.
To understand how to create an entitlement so that you can use the interactions of services, catalog items,
and actions with approvals to provide the correct items in the service catalog, see “Creating Entitlements,”
on page 363.
Prerequisites
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Log in to the vRealize Automation console as a tenant administrator or catalog administrator.
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Verify that the catalog items to which you are entitling users are associated with a service. See “Add
Catalog Items to a Service,” on page 361.
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Verify that the business group for which you are dening the entitlement exists and that the member
users and user groups are dened. See “Create a Business Group,” on page 129.
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Verify that the approval policies exist if you plan to add approvals when you create this entitlement. See
“Create an Approval Policy,” on page 375. If you want to entitle users to the items in the service catalog
without approvals, you can modify the entitlement later to add approvals to one or more services,
catalog items, and actions.
Procedure
1 Select Administration > Catalog Management > Entitlements.
2
Click the New icon (
).
3 Congure the Details options.
Details determine how the entitlement appears in the entitlement list and which users have access to the
items in the service catalog.
Option Description
Name and Description
Information about the entitlement that appears in the entitlements list.
Expiration Date
Set the date and time if you want the entitlement to become inactive on a
particular date.
Status
Possible values include Draft, Active, Inactive.
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Draft. Items are not available in the service catalog and have never
been active. After an entitlement is active, you can never return it to a
draft status.
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Active. Items are available in the service catalog. This option is
available when you add or edit entitlements.
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Inactive. Items are not available in the service catalog, but the
entitlement was once active. The entitlement was deactivated by the
expiration date or by a user.
Configuring vRealize Automation
366 VMware, Inc.