7.1

Table Of Contents
What to do next
n
To make the catalog item available in the service catalog, you must entitle users to the service associated
with the item or to the individual item. See “Creating Entitlements,” on page 363.
n
To specify the entitlements processing order so that the approval policies for individual users are
applied correctly, set the priority order for multiple entitlements for the same business group. See
“Prioritize Entitlements,” on page 368.
Configure an Action for the Service Catalog
An action is a change or workow that can run on provisioned items. You can add an icon or view the
entitlements that include the selected action.
An action is either a built-in action for a provisioned machine, network, and other blueprint components, or
it is a published XaaS action.
For the icon, the supported image le types are GIF, JPG, and PNG. The displayed image is 40 x 40 pixels. If
you do not select a custom image, the default action icon appears on the Items tab.
Prerequisites
n
Log in to the vRealize Automation console as a tenant administrator or catalog administrator.
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Verify that you have at least one published action. See “Publish a Blueprint,” on page 348 and “Publish
a Resource Action,” on page 316.
Procedure
1 Select Administration > Catalog Management > Actions.
2 Select the shared action and click View Details.
3 Browse for an image.
4 To view the entitlements where the action is made available to users, click the Entitlements tab.
5 Click Update.
What to do next
“Entitle Users to Services, Catalog Items, and Actions,” on page 366.
Creating Entitlements
Entitlements control what items and actions are available in the service catalog for the members of the
selected business group. An entitlement must be active for the items to appear in the service catalog. If you
have items that require governance, you can use entitlements to apply approval policies to dierent items.
To congure the entitlement, the catalog items must be included in a service. Entitlements can include
multiple services, catalog items from services that are included in other entitlements, and actions that you
can run on the deployed catalog items.
Understanding Entitlement Option Interactions
How you congure an entitlement determines what appears in the service catalog. The interaction of
services, catalog items and components, action, and approval policies aects what the service catalog user
can request and how approval policies are applied.
You must consider the interactions of services, catalog items, actions, and approvals when you create an
entitlement.
Chapter 4 Providing On-Demand Services to Users
VMware, Inc. 363