7.1

Table Of Contents
Troubleshooting Blueprints for Clone and Linked Clone
When creating a linked clone or clone blueprint, machine or templates are missing. Using your shared clone
blueprint to request machines fails to provision machines.
Problem
When working with clone or linked clone blueprints, you might encounter one of the following problems:
n
When you create a linked clone blueprint, no machines appear in the list to clone, or the machine you
want to clone does not appear.
n
When you create a clone blueprint, no templates appear in the list of templates to clone, or the template
you want does not appear.
n
When machines are requested by using your shared clone blueprint, provisioning fails.
n
Because of data collection timing, a template that has been removed is still visible to users as they create
or edit linked clone blueprints.
Cause
There are multiple possible causes for common clone and linked clone blueprint problems.
Table 429. Causes for Common Clone and Linked Clone Blueprints Problems
Problem Cause Solution
Machines missing You can only create linked clone blueprints by
using machines you manage as a tenant
administrator or business group manager.
A user in your tenant or business
group must request a vSphere
machine. If you have the
appropriate roles, you can do
this yourself.
You can also see unmanaged
machines in this dialog.
Managed machines may have
been imported. There is no
requirement that machines be
provisioned from
vRealize Automation to be
visible in this dialog.
Templates missing Data collection has failed on a given endpoint or
no endpoints are available for the component's
platform.
n
If your endpoints are
clustered and contain
multiple compute resources,
verify that your IaaS
administrator added the
cluster containing the
templates to your fabric
group.
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For new templates, verify
that IT placed the templates
on the same cluster included
in your fabric group.
Provisioning failure with a
shared blueprint
For blueprints, no validation is available to
ensure that the template you select exists in the
reservation used to provision a machine from
your shared clone blueprint.
Consider using entitlements to
restrict the blueprint to users
who have a reservation on the
compute resource where the
template exists.
Chapter 4 Providing On-Demand Services to Users
VMware, Inc. 267