7.0

Table Of Contents
Processing Approval Policies in the Service Catalog
When a user requests an item in the service catalog that has an approval policy applied, the request is
processed by the approver and the requesting user similar to the following workflow
No
Yes
Request item in
the service catalog
Is approval
required on item
or component?
Approval request sent
to approver’s Inbox tab
Yes
Approver
approves
request?
No
Requestor notified of
rejection on Requests tab
Item is provisioned
Requester’s Request tab - in progress
Requesters’s Item tab - when provisioned
Create an Approval Policy
Tenant administrators and approval administrators can define approval policies and use them in
entitlements. You can configure the approval policies with multiple levels for pre-approval and post-
approval events.
If you modify a setting in a software component blueprint and an approval policy uses that setting to
trigger an approval request, the approval policy might not work as expected. If you must modify a setting
in a component, verify that your changes do not affect one or more approval policies.
Prerequisites
Log in to the vRealize Automation console as a tenant administrator or approval administrator.
Configuring vRealize Automation
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