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Click an New icon ( ) to entitle users to services, catalog items, or actions with this entitlement.
You can create an entitlement with various combinations of the services, items, and actions.
Option Description
Entitled Services Add a service when you want to allow entitled users access to all the published
catalog items associated with the service.
An entitled service is a dynamic entitlement. If an item is added to the service at a
later date, it is added to the service catalog for the entitled users. Entitlements
can include both services and individual catalog items.
Entitled Items Add individual items that are available to the entitled users.
Entitlements can include both services and individual catalog items. To apply a
different approval policy to an item that is included in the service, add it as a
catalog item. The approval policy on an item takes precedence over the approval
policy on the service to which it belongs when they are in the same entitlement. If
they are in different entitlements, the order is based on the set priority.
Catalog items must be associated with a service to be available in the service
catalog. The catalog item can be associated with any service, not just a service in
the current entitlement.
Entitled Actions Add actions when you want to allow users to run the actions for a provisioned
item.
Actions that you want to run on the items provisioned from this entitlement must
be included in the same entitlement.
Entitled actions do not appear in the service catalog. They appear on the Items
tab for a provisioned item.
Actions only apply to items defined in
this entitlement
Determines if the entitled actions are entitled for all applicable service catalog
items or only the items in this entitlement.
If selected, the actions are entitled to the business group members for the
applicable items in this entitlement. This method of entitling the actions is
recommended because it allows you to specify the actions for the specific items.
If the option is not selected, the actions are entitled to the users specified in the
entitlement for all applicable catalog items, whether or not the items are included
in this entitlement. Any applied approval policies on these actions are also active.
6 Use the drop-down menus in each section to filter the available items.
7 Select the check boxes to include items to the entitlement.
8 To add an approval policy to the selected service, item, or action, select an approval policy from the
Apply this Policy to selected Items drop-down menu.
If you apply an approval policy to a service, all the items in the service have the same approval policy.
To apply a different policy to an item, add it as a catalog item an apply the appropriate policy.
9 Click OK.
The service, item, or action is added to the entitlement.
10 Click Finish to save the entitlement.
If entitlement status is active, the service and items are added to the service catalog.
Configuring vRealize Automation
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