5.0

Virtual Disk of a Local Desktop Needs Repair
You might need to repair the virtual disk of a local desktop.
Problem
You see an error message when you try to connect to your local desktop. For example:
Cannot open the disk 'C:\Documents and Settings\jo\Local Settings\Application Data\View\Local
Desktops\Win7_32b_Local_Mode\52411f5e05b854ca-b5c54521f6010b22-scsi00-000002.vmdk' or one of the
snapshot disks it depends on.
Reason: The specified disk needs repair.
Cause
The problem can occur if you disconnect or power off the client computer while the virtual machine image is
being updated.
Solution
1 Start View Client from the command line specifying the -repairLocalDesktops option.
For example:
wswc -desktopName lmdt01 -userName jo -domainName MYDOM -repairLocalDesktops
The repair process takes several minutes.
2 If the repair process fails, roll back the local session and check out a new local desktop.
Recover Data from a Local Desktop
VMware View secures the virtual machine of a local desktop by encrypting all of its virtual disks. If the virtual
machine's checkout identifier is deleted from the configuration, or the session or policy files become corrupted,
you might not be able to power on or check in the local desktop. You can decrypt the local desktop's virtual
machine so that you can recover data from it.
IMPORTANT Use this procedure only if you cannot recover the data in a local desktop by any other method.
The View Connection Server instance must have access to the View LDAP configuration that holds the
authentication key for the local desktop.
Depending on how much data you want to recover, you can choose to decrypt either the full virtual machine
or one of its constituent disks. The decryption process is faster if you decrypt a single disk.
Prerequisites
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Verify that you cannot roll back the local desktop without data being lost.
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Verify that the data in the local desktop has not been replicated or saved in another location.
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Log in as a user in the Administrators role on the Windows computer on which the View Connection
Server instance is installed.
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Ensure that the folder in which you intend to perform the decryption has sufficient space to store both the
encrypted and decrypted virtual machine files, and that you have write permission on the folder.
VMware View Administration
284 VMware, Inc.