5.0

Table Of Contents
Solution
u
End users must delete all local desktop files before checking the desktop out again.
The folder resides in the local desktop check-out directory. When you downloaded your first local desktop,
if you did not click Options and change the directory where the local desktops are stored, they are stored
in the default check-out directory.
Desktop Operating System Default Check-Out Directory
Default directory on Windows 7 and
Windows Vista
C:\Users\
User Name
\AppData\Local\VMware\VDM\Local
Desktops\
pool_display_name
Default directory on Windows XP
C:\Documents and Settings\
User Name
\Local
Settings\Application Data\VMware\VDM\Local
Desktops\
pool_display_name
Login Window Takes a Long Time to Appear
Under certain circumstances, after you open View Client and specify a View Connection Server instance, the
login window does not appear for 30 or more seconds.
Problem
The login window is not accessible for sometimes as long as 30 seconds, until the connection attempt times
out.
Cause
If View Client uses an IP address for View Connection Server, this problem occurs if you have a network
connection but View Connection Server is not reachable. For example, you might see this problem if you
attempt to log in to a local desktop from home when you have an Internet connection but do not have a VPN
connection that would allow access to View Connection Server.
If View Client uses a host name rather than an IP address, on a local area network (LAN), this problem means
that View Connection Server, or a proxy if you use a proxy, is down or a firewall is blocking the connection.
On a wide area network (WAN) this problem could mean the same thing or it could mean that the host name
is resolvable on public DNS but the server is not meant to be accessible from the WAN.
Solution
You must wait for the connection attempt to time out. The login window appears eventually.
View Transfer Server Remains in a Pending State
View Transfer Server is unavailable while it remains in a Pending state for an excessively long time. For
example, the Pending state might last longer than ten minutes.
Problem
After you add View Transfer Server to View Manager, the View Transfer Server status does not change to a
Ready state.
Cause
A common cause is that View Connection Server cannot connect to View Transfer Server.
Solution
n
Verify that View Transfer Server is installed on the virtual machine.
VMware View Administration
280 VMware, Inc.