5.0

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Problems with Desktop Check-Outs After Initial Check-Out on page 279
Assuming that View Transfer Server is functioning properly, you might find that check-out problems
are due to View Connection Server no longer having the encryption key for files on the local machine.
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Login Window Takes a Long Time to Appear on page 280
Under certain circumstances, after you open View Client and specify a View Connection Server instance,
the login window does not appear for 30 or more seconds.
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View Transfer Server Remains in a Pending State on page 280
View Transfer Server is unavailable while it remains in a Pending state for an excessively long time. For
example, the Pending state might last longer than ten minutes.
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View Transfer Server Fails to Enter Maintenance Mode on page 281
When you attempt to place View Transfer Server in maintenance mode, it remains in the Maintenance
mode pending state for an excessively long time.
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The Transfer Server Repository Is Invalid on page 281
In View Administrator, View Transfer Server displays a status of Bad Transfer Server repository.
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View Transfer Server Cannot Connect to the Transfer Server Repository on page 281
In View Administrator, View Transfer Server displays a status of Repository Connection Error.
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View Transfer Server Fails the Health Check on page 282
In View Administrator, View Transfer Server displays a status of Bad Health Check. The View
Administrator dashboard displays View Transfer Server with a red down arrow.
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The Transfer Server Repository Is Missing on page 282
In View Administrator, View Transfer Server displays a status of No Transfer Server Repository
Configured.
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View Transfer Server Instances Have Conflicting Transfer Server Repositories on page 283
In View Administrator, View Transfer Server instances display a status of Transfer Server Repository
Conflict.
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The View Transfer Server Web Service Is Down on page 283
In View Administrator, View Transfer Server displays a status of Web Server Down.
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Virtual Disk of a Local Desktop Needs Repair on page 284
You might need to repair the virtual disk of a local desktop.
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Recover Data from a Local Desktop on page 284
VMware View secures the virtual machine of a local desktop by encrypting all of its virtual disks. If the
virtual machine's checkout identifier is deleted from the configuration, or the session or policy files
become corrupted, you might not be able to power on or check in the local desktop. You can decrypt the
local desktop's virtual machine so that you can recover data from it.
Check-Out Fails with "No Available Transfer Server" Error
When users try to check out desktops, the operations fail and an error message, No available Transfer
Server, is displayed.
Problem
The check-out can fail when the operation is approximately 10% complete, before View Transfer Server begins
transferring data to the client computer. The check-out can also fail later in the process. For example, the base
image might be transferred to the client computer, but other virtual machine disks cannot be transferred.
This problem occurs with all check-out operations that are managed by a particular View Transfer Server
instance.
VMware View Administration
278 VMware, Inc.