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Table Of Contents
Table 11-5. Status of Virtual-Machine Desktops That Are Managed by vCenter Server (Continued)
Status Type of State Description
Configuration error Agent state The display protocol such as RDP or PCoIP is not enabled.
Provisioned Availability The virtual machine is powered off or suspended.
Available Availability The virtual machine is powered on and ready for an active
connection. In a dedicated pool, the virtual machine is assigned to a
user and will start when the user logs in.
Checked out Session state The virtual machine for a local desktop is checked out.
Connected Session state The virtual machine is in an active session and has an active remote
connection to a View client.
Disconnected Session state The virtual machine is in an active session, but it is disconnected from
the View client.
Unassigned user
connected
Miscellaneous A user other than the assigned user is logged in to a virtual machine
in a dedicated pool.
For example, this state can occur if an administrator starts vSphere
Client, opens a console on the virtual machine, and logs in.
Unassigned user
disconnected
Miscellaneous A user other than the assigned user is logged in and disconnected
from a virtual machine in a dedicated pool.
Unknown Miscellaneous The virtual machine is in an unknown state.
Maintenance mode Miscellaneous The virtual machine is in maintenance mode. Users cannot log in or
use the virtual machine.
Error Miscellaneous An unknown error occurred in the virtual machine.
Miscellaneous A failure occurred when the virtual machine was in any of the
preceding states.
While a desktop is in a particular state, it can be subject to further conditions. View Administrator displays
these conditions as suffixes to the desktop state. For example, View Administrator might display the
Customizing (missing) state.
Table 11-6 shows these additional conditions.
Table 11-6. Desktop-Status Conditions
Condition Description
Missing The virtual machine is missing in vCenter Server.
Typically, the virtual machine was deleted in vCenter Server, but the View LDAP
configuration still has a record of the desktop.
Task halted A View Composer operation such as refresh, recompose, or rebalance was stopped.
For details about troubleshooting a recompose operation, see “Correcting an
Unsuccessful Recomposition,” on page 197.
For details about View Composer error states, see “View Composer Provisioning
Errors,” on page 317.
The Task halted condition applies to all virtual machines that were selected for the
operation, but on which the operation has not yet started. Virtual machines in the pool
that are not selected for the operation are not placed in the Task halted condition.
A desktop state can be subject to both conditions, (missing, task halted), if a View Composer task was
stopped and the virtual machine is missing in vCenter Server.
Chapter 11 Managing Desktops and Desktop Pools
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