4.6

Cause
A few common causes exist for QuickPrep script failures:
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The script times out
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The script path refers to a script that requires an interpreter
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The account under which the script runs does not have sufficient permission to execute a script task
Solution
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Examine the customization script log.
QuickPrep customization information is written to a log file in Windows temp directory:
C:\Windows\Temp\vmware-viewcomposer-ga-new.log
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Determine if the script timed out.
View Composer terminates a customization script that takes longer than 20 seconds. The log file displays
a message showing that the script has started and a later message indicating the timeout:
2010-02-21 21:05:47,687 [1500] INFO Ready -
[Ready.cpp, 102] Running the PostSync script: cmd /c
C:\temp\build\composer.bat
2010-02-21 21:06:07,348 [1500] FATAL Guest -
[Guest.cpp, 428] script cmd /c
C:\temp\build\composer.bat timed out
To solve a timeout problem, increase the timeout limit for the script and run it again.
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Determine if the script path is valid.
If you use a scripting language that needs an interpreter to execute the script, the script path must start
with the interpreter binary.
For example, if you specify the path C:\script\myvb.vbs as a QuickPrep customization script, View
Composer Agent cannot execute the script. You must specify a path that starts with the interpreter binary
path:
C:\windows\system32\cscript.exe c:\script\myvb.vbs
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Determine if the account under which the script runs has appropriate permissions to perform script tasks.
QuickPrep runs the scripts under the account under which the View Composer Agent service is configured
to run. By default, this account is SYSTEM.
You can change the default account by using the Windows Services (services.msc) dialog and changing
the log-on properties of the VMware View Composer Guest Agent Server service. The internal service
name is vmware-viewcomposer-ga.
View Composer Provisioning Errors
If an error occurs when View Composer provisions or recomposes linked-clone desktops, an error code
indicates the cause of the failure. The error code appears in the desktop-status column in View Administrator.
Table 15-2 describes the View Composer provisioning error codes.
This table lists errors that are associated with View Composer and QuickPrep customization. Additional errors
can occur in View Connection Server and other View components that can interfere with desktop provisioning.
VMware View Administration
294 VMware, Inc.