4.5

Table Of Contents
Solution
n
Verify that the template is accessible.
n
Verify that the correct name and folder are specified for the template.
n
If
a virtual machine image has been moved between ESX servers, move the virtual machine to the correct
vCenter folder.
n
If a virtual machine image has been deleted, delete the entry for the virtual machine in View Administrator
and recreate or restore the image.
Pool Provisioning Fails Due to a View Connection Server Instance Being Unable
to Connect to vCenter
If a Connection Server is not able to connect to vCenter, provisioning of a desktop pool can fail.
Problem
Provisioning of a desktop pool fails, and you see one of the following error messages in the event database.
n
Cannot log in to vCenter at address
VC_Address
n
The status of vCenter at address
VC_Address
is unknown
Cause
The View Connection Server instance cannot connect to vCenter for one of the following reasons.
n
The Web service on the vCenter Server has stopped.
n
There are networking problems between the View Connection Server host and the vCenter Server.
n
The port numbers and login details for vCenter or View Composer have changed.
Solution
n
Verify that the Web service is running on the vCenter.
n
Verify that there are no network problems between the View Connection Server host and the vCenter.
n
In View Administrator, verify the port numbers and login details that are configured for vCenter and
View Composer.
Pool Provisioning Fails Due to Datastore Problems
If a datastore is out of disk space, or you do not have permission to access the datastore, provisioning of a
desktop pool can fail.
Problem
Provisioning of a desktop pool fails, and you see one of the following error messages in the event database.
n
Provisioning error occurred for Machine
Machine_Name
: Cloning failed for Machine
n
Provisioning error occurred on Pool
Desktop_ID
because available free disk space is reserved
for linked clones
n
Provisioning error occurred on Pool
Desktop_ID
because of a resource problem
Cause
You do not have permission to access the selected datastore, or the datastore being used for the pool is out of
disk space.
VMware View Administrator's Guide
280 VMware, Inc.