4.5

What to do next
You can click a desktop name to see details about the desktop or click the View Administrator back arrow to
return to the dashboard page.
Desktop Status of Virtual Machines
Virtual-machine desktops that are managed by vCenter Server can be in various states of operation and
availability. In View Administrator, you can track the status of desktops in the right-hand column of the
desktop-list page.
Table 10-5
shows the operational state of virtual-machine desktops that are displayed in View Administrator.
A desktop can be in only one state at a time.
Table 10-5. Status of Virtual-Machine Desktops That Are Managed by vCenter Server
Status
Type of State Description
Provisioning Provisioning The virtual machine is being provisioned.
Provisioning error Provisioning An error occurred during provisioning.
Customizing Provisioning The virtual machine in an automated pool is being customized.
Deleting Provisioning The virtual machine is marked for deletion. View Manager will delete
the virtual machine soon.
Waiting for Agent Agent state View Connection Server is waiting to establish communication with
View Agent on a virtual machine in a manual pool.
NOTE This state is the same as the Customizing state for a virtual
machine in an automated pool.
Startup Agent state View Agent has started on the virtual machine, but other required
services such as the display protocol are still starting. For example,
View Agent cannot establish an RDP connection with client
computers until RDP has finished starting.
Agent unreachable Agent state View Connection Server cannot establish communication with View
Agent on a virtual machine.
Configuration error Agent state The display protocol such as RDP or PCoIP is not enabled.
Provisioned Availability The virtual machine is powered off.
Available Availability The virtual machine is powered on and ready for an active
connection. In a dedicated pool, the virtual machine is assigned to a
user and will start when the user logs in.
Checked out Session state The virtual machine for a local desktop is checked out.
Connected Session state The virtual machine is in an active session and has an active remote
connection to a View client.
Disconnected Session state The virtual machine is in an active session, but it is disconnected from
the View client.
Unassigned user
connected
Miscellaneous A user other than the assigned user is logged in to a virtual machine
in a dedicated pool.
For example, this state can occur if an administrator starts vSphere
Client, opens a console on the virtual machine, and logs in.
Unassigned user
disconnected
Miscellaneous A user other than the assigned user is logged in and disconnected
from a virtual machine in a dedicated pool.
Unknown Miscellaneous The virtual machine is in an unknown state.
Maintenance mode Miscellaneous The virtual machine is in maintenance mode. Users cannot log in or
use the virtual machine.
Chapter 10 Managing Desktops and Desktop Pools
VMware, Inc. 185