Installation guide
Table Of Contents
- VMware View Installation Guide
- Contents
- About This Book
- System Requirements for Server Components
- System Requirements for Client Components
- Supported Operating Systems for View Agent
- Supported Operating Systems for View Client and View Client with Local Mode
- Hardware Requirements for Local Mode Desktops
- Client Browser Requirements for View Portal
- Remote Display Protocol and Software Support
- Adobe Flash Requirements
- Smart Card Authentication Requirements
- Preparing Active Directory
- Configuring Domains and Trust Relationships
- Creating an OU for View Desktops
- Creating OUs and Groups for Kiosk Mode Client Accounts
- Creating Groups for View Users
- Creating a User Account for vCenter Server
- Create a User Account for View Composer
- Configure the Restricted Groups Policy
- Using View Group Policy Administrative Template Files
- Prepare Active Directory for Smart Card Authentication
- Installing View Composer
- Installing View Connection Server
- Installing the View Connection Server Software
- Installation Prerequisites for View Connection Server
- Install View Connection Server with a New Configuration
- Install a Replicated Instance of View Connection Server
- Configure a Security Server Pairing Password
- Install a Security Server
- Microsoft Windows Installer Command-Line Options
- Uninstalling View Products Silently by Using MSI Command-Line Options
- Configuring User Accounts for vCenter Server and View Composer
- Where to Use the vCenter Server User and Domain User for View Composer
- Configure a vCenter Server User for View Manager, View Composer, and Local Mode
- View Manager Privileges Required for the vCenter Server User
- View Composer Privileges Required for the vCenter Server User
- Local Mode Privileges Required for the vCenter Server User
- Configuring View Connection Server for the First Time
- Configuring View Client Connections
- Sizing Windows Server Settings to Support Your Deployment
- Installing the View Connection Server Software
- Installing View Transfer Server
- Configuring Certificate Authentication
- Replacing the Default Certificate
- Add keytool and openssl to the System Path
- Export an Existing Microsoft IIS SSL Server Certificate
- Creating a New SSL Certificate
- Configure a View Connection Server Instance or Security Server to Use a New Certificate
- Configure a View Transfer Server Instance to Use a New Certificate
- Configure SSL for Client Connections
- Configure SSL for View Transfer Server Communications
- Using Group Policy to Configure Certificate Checking in View Client
- Creating an Event Database
- Installing and Starting View Client
- Install the Windows-Based View Client or View Client with Local Mode
- Start the Windows-Based View Client or View Client with Local Mode
- Install View Client by Using View Portal
- Install View Client on Mac OS X
- Start View Client on Mac OS X
- Set Printing Preferences for the Virtual Printer Feature
- Using USB Printers
- Installing View Client Silently
- Index
If authentication to View Connection Server fails or if View Client cannot connect to a desktop, perform the
following tasks:
n
Verify that the View Client setting for using secure (SSL) connections matches the global setting in View
Administrator. For example, if the check box for secure connections is deselected on the client, the check
box must also be deselected in View Administrator.
n
Verify that the security certificate for View Connection Server is working properly. If it is not, in View
Administrator, you might also see that the View Agent on desktops is unreachable and the Transfer Server
status shows that it is not ready. These are symptoms of additional connection problems caused by
certificate problems.
n
Verify that the tags set on the View Connection Server instance allow connections from this user. See the
VMware View Administrator's Guide.
n
Verify that the user is entitled to access this desktop. See the VMware View Administrator's Guide.
n
Verify that the client computer allows remote desktop connections.
What to do next
n
Configure startup options.
If you do not want to require end users to provide the host name or IP address of View Connection Server,
or if you want to configure other startup options, use the View Client command-line options to create a
desktop shortcut. See the VMware View Administrator's Guide.
n
Check out a desktop that can be used in local mode.
End users can determine if a desktop is eligible for checkout by clicking the down-arrow next to the desktop
in the list provided by View Client with Local Mode. If the desktop can be used in local mode, the Check
out option appears in the context menu. Only the user who checks out the desktop can access it, even if a
group is entitled to access the desktop.
Install View Client by Using View Portal
An expedient way of installing the View Client or View Client with Local Mode application is to open a browser
and browse to the View Portal Web page. You can use View Portal to download the full View Client installer
for both Windows and Mac client computers.
As of View 4.5, View Portal installs the full View Client for Windows, with or without Local Mode, and View
Client for the Mac.
NOTE View Portal does not support Linux. A native client for Linux is available only through certified VMware
partners.
Prerequisites
n
Verify that you have the URL for the View Connection Server instance.
n
Verify that you can log in as an administrator on the client system.
n
Verify that a virtual desktop has been created and that the user account you plan to use is entitled to access
this desktop.
n
Verify that the client system uses a supported operating system. See “Supported Operating Systems for
View Client and View Client with Local Mode,” on page 16.
n
Verify that View Agent is not installed.
n
If you plan to install View Client with Local Mode, verify that your license includes View Client with Local
Mode.
VMware View Installation Guide
92 VMware, Inc.