Installation guide

Upgrade View Clients
The final phase of a VMware View upgrade includes upgrading View Clients and upgrading the firmware on
thin client devices if you use them.
Prerequisites
n
Complete the procedure described in “Upgrade View Connection Servers in a Replicated Group,” on
page 21.
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Verify that you have a domain user account with administrative privileges on the hosts that you will use
to run the installer and perform the upgrade.
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Verify that client systems have a supported operating system and, if you plan to use the PCoIP display
protocol, verify that clients meet the additional hardware requirements. See “Supported Operating
Systems for View Client and View Client with Local Mode,” on page 14.
Procedure
1 Have end users upgrade to View 4.5 Client.
Option Action
Native client
Download and send the View 4.5 Client to your end users or post it on a Web
site and ask end users to download the installer and run it.
View Portal
For end users with Windows or Mac systems, let your end users know that
the next time they connect to the View Portal, they will be prompted to
download and run the new client installer.
If their existing View Clients require smart cards and end users use Internet
Explorer to connect to View Portal, they will be prompted to insert a smart
card before View Portal checks the client version. End users can either insert
their smart card or click Cancel. The result is the same. View Portal checks
the version and prompts end users to download the new client installer.
For end users with Linux systems, the View Portal no longer lets them
connect to View desktops.
Thin client
Upgrade the thin client firmware and install the new View Client on end
users' client devices.
For the native client and thin client, you can download the View Client installer from the VMware Web
site.
2 Have end users verify that they can log in and connect to their View desktops.
The upgrade process for your View 4.5 deployment is complete.
What to do next
If any of your end users have View 3.1.x or 4.0.x Offline Desktop, upgrade these clients. See “Upgrade Offline
Desktop Clients to View Client with Local Mode,” on page 41.
VMware View Upgrade Guide
40 VMware, Inc.