2.7

Table Of Contents
Cause
Data Director includes only resource pools that are compatible with Data Director resource bundles. A resource
pool must meet a set of criteria to be included in the list. If the criteria are not met, the resource pool is not
included in the list of available resource pools.
The resource pool must meet the following requirements:
n
Resource pool is not already in use by Data Director.
n
CPU limit and CPU reservation must be the same.
n
Memory limit and memory reservation must be the same.
n
The resource pool has no child resource pools.
n
The resource pool has no child virtual machines.
n
The cluster configuration for the resource pool is compatible with Data Director.
Solution
1 To display the resource pool, uncheck Show only compatible clusters and RPs.
If the resource pool is displayed but is dimmed, it is incompatible.
2 In Data Director, verify that the resource pool is not in use by Data Director by checking the resource
bundle list.
3 In the vSphere Client, verify that the resource pool meets the requirements.
n
Resource pool settings are correct (limit equal to reservation, expandable checked, and so on.
n
The resource pool is empty.
n
The parent resource pool uses compatible vSphere HA and vSphere DRS settings. See “Perform
Advanced Cluster Configuration,” on page 31.
4 Ensure that the resource pool is included in a cluster that Data Director can access.
Data Director can access all clusters in the same vCenter Server data center but cannot access clusters in
a different data center.
Troubleshooting for SSL Communication
After updating the certificate, communication fails between the Management Server and the database and a
certificate error occurs .
Problem
If communication fails between the Management server and the database, you must resynchronize the
certificates.
Cause
There is a certificate mismatch between the Management server and the database.
Solution
1 Restart the Management Server virtual machine after updating the key and certificate for it.
Chapter 20 Data Director Troubleshooting
VMware, Inc. 215