2.5

Table Of Contents
2 In Data Director, verify that the resource pool is not in use by Data Director by checking the resource
bundle list.
3 In the vSphere Client, verify that the resource pool meets the requirements.
n
Resource pool settings are correct (limit equal to reservation, expandable checked, and so on.
n
The resource pool is empty.
n
The parent resource pool uses compatible vSphere HA and vSphere DRS settings. See “Perform
Advanced Cluster Configuration,” on page 26.
4 Ensure that the resource pool is included in a cluster that Data Director can access.
Data Director can access all clusters in the same vCenter Server data center but cannot access clusters in
a different data center.
Troubleshooting for SSL Communication
After updating the certificate, communication fails between the Management Server and the database and a
certificate error occurs .
Problem
If communication fails between the Management server and the database, you must resynchronize the
certificates.
Cause
There is a certificate mismatch between the Management server and the database.
Solution
1 Restart the Management Server virtual machine after updating the key and certificate for it.
2 If the problem still exists, manually restart the DBVM.
a Right-click your database, and select Power > Stop.
b Wait for the DBVM stop task to finish, and the database has a Stoppedstatus.
c Right-click your database, and select Power > Start.
NOTE Power > Start will not restart the DBVM.
3 If the problems still exists, update the DBVM key or certificate manually.
4 If the problem still exists, repair the database virtual machine manually.
a Right-click your database and select Backup and Recovery > Recover Database from Last State.
A message warns that the database will not be accessible during the recovery.
b Click OK.
c Wait for the repair task to finish.
Database Cannot Be Connected Using the JDBC Connection String
When you connect to a database that uses the JDBC provided by Data Director, the connection fails.
Problem
vFabric Data Director provides a JDBC connection string for external applications to connect to its managed
databases. Under rare conditions, connecting to a database using the JDBC connecting string can fail.
Chapter 19 Data Director Troubleshooting
VMware, Inc. 189