User`s guide

Table Of Contents
Prerequisites
VCM 5.4 now supports 64-bit environments only, which include 64-bit hardware, a 64-bit operating
system, and SQL Server 2008 R2. If you migrate from a 32-bit environment to a 64-bit environment, you
must prepare your 64-bit environment for a VCM installation. For details about configuring a 64-bit
machine as a Collector, see the VCM Hardware and Software Requirements Guide.
Before you migrate to VCM 5.4:
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Your version of VCM must be VMwareVCM 5.3, EMC Ionix SCM 5.0 or later, or Configuresoft ECM
4.11.1 or later.
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The current VCM installation must be functional.
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Back up your content, including databases, the CMFILES$ share, any files used to customize the
Collector, any reports that are exported to a non-default location, and certificates.
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All running jobs must be complete and jobs must not be scheduled to begin during the migration
process. The migration process stops the SQLAgent service, which prevents any new jobs from
starting.
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All users must be logged off, and users must not attempt to access VCM for the duration of the
migration process.
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To simplify the steps to reconfigure scheduled jobs and product logins, download the VCM SQL
Migration Helper Tool from the VMware download site.
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If you upgrade VCM Remote, and want older agents to function properly, you must use the same
name for the new Remote virtual directory that was used in your previous installation. If you change
the Remote virtual directory name, all corresponding agents must be updated to reflect the new virtual
directory.
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Your existing environment must include Microsoft .NET Framework required versions.
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Existing 32-bit environments must include SQL Server 2005 and SP3.
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Existing 64-bit environments must include 64-bit SQL Server 2005 and SP2 and 32-bit SQL Server
Reporting Services and SSRS SP3. Prior to VCM 5.4, only the 32-bit of SSRS was supported in 64-bit
VCM environments.
CAUTION Before you begin the migration, to avoid any potential loss of data you must back up your
content, including databases, the CMFILES$ share, any files used to customize the Collector, any reports
that are exported to a non-default location, and certificates.
vCenter Configuration Manager Installation and Getting Started Guide
46 VMware, Inc.