User`s guide

1. Open a command prompt.
2. Navigate to the C:\Program Files (x86)\VMware\VCM\AgentData\protected directory, and
delete these files: ECMv.csi.pds and ECMv.csi.pds.lck.
3. Execute the following command: GenerateAgentProxyKeys.cmd.
4. Verify that the following files were generated:
<machine>_securecomm_public_key.txt
<machine>_ssh_public_key.txt
5. From the command prompt, execute the following command: DatabaseUploadKey.cmd
<machine>_securecomm_public_key.txt (where <machine> is the name of the Agent Proxy
machine).
For more information about generating key pairs on the Agent Proxy Machine, see the Getting Started
with VCM chapter.
Resetting the Required Secure Channel (SSL)
When using SSL on the VCM collector, the following settings must be configured for VCM to work
properly with SSL:
n
Web.config file in the WebConsole directory
n
Require secure channel (SSL) setting in IIS – for the VCM virtual directory
n
IIS HTTP string http or https Database setting in VCM
When upgrading the Collector, the Require secure channel (SSL) check box in the VCM virtual directory
properties may become unchecked. This problem can occur on a VCM Collector that is using SSL, when all
of the settings listed above have been configured.
After upgrading VCM, log in and verify whether https is still required. If not, confirm that the settings to
the Web.config configuration file, the VCM virtual directory, and the IIS settings are correct by using these
procedures.
Updating the VCM Virtual Directory
To update the VCM virtual directory, follow these steps:
1. Access Internet Information Services by opening a command prompt, and then typing
compmgmt.msc.
2. Expand the Services and Applications node and expand Internet Information Services > Web Sites >
Default Web Site.
3. Right-click the VCM virtual directory, and select Properties.
4. In the VCM Properties dialog box, click the Directory Security tab, and in the Secure
Communications panel, click Edit.
5. In the Secure Communications dialog box, check the Require secure channel (SSL) check box, and
click OK twice to save the virtual directory properties.
Updating the IIS Settings in VCM
To modify the IIS settings in VCM, follow these steps:
Troubleshooting Problems with VCM
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