User`s guide

Table Of Contents
Troubleshooting vCenter Server Data Collections
If you encounter problems with vCenter collections, review the troubleshooting options.
vCenter Data Missing
Data does not appear in the vCenter server data grids.
Problem
After you collect vCenter data, the data grids do not display the new data.
Cause
The required VMware Web Services are not running on the vCenter machine
Solution
On the vCenter server machine, verify that the VMware VirtualCenter Management Web Services in
running.
Configuring VM Host Collections
To manage your VMHost machines, ESX and ESXi servers, VCM uses an Agent Proxy rather than
installing the VCM Agent directly on the ESX and ESXi machines. However, you must install other
required files and certificates on the ESX and ESXi servers to manage the data collection from those
machines.
After you configure the Agent Proxy, you should license, configure, and copy files as separate tasks,
performing the tasks first for ESX servers and then for ESXi servers.
The configuration process includes the following tasks.
1. "Configure the Collector as an Agent Proxy" on page 138
2. "License and Configure VMHosts" on page 139
3. "Copy Files to the ESX/ESXi Servers" on page 141
4. " Perform an Initial Virtualization Collection" on page 142
5. "Reviewing Virtualization Collection Results" on page 143
Configure the Collector as an Agent Proxy
The Agent Proxy machine is a Windows machine configured to communicate with ESX and ESXi servers,
and to remotely collect data from those servers. The Collector automatically meets the requirements to be
an Agent Proxy and must only be configured for use by first licensing the Collector and then collecting the
Machines data type.
NOTE If you manage more than fifty VM Host machines, you must use a separate Windows machine as
your Agent Proxy. Moving the Agent Proxy activity to the separate machine optimizes performance. See
"Configuring Standalone Agent Proxy Machines" in the online Help for more information about
configuring other Windows machines as Agent Proxies.
vCenter Configuration Manager Installation and Getting Started Guide
138 VMware, Inc.