User`s guide

If the NT AUTHORITY\System account does not have access to the VCM installation binary files, the
installation results in an “access denied” error. You must grant access to the NT AUTHORITY\System
account from the installation source directory and then run the installation again. Right-click the folder,
select the Security tab, and verify that the user or user’s group has Full Control of the file/folder.
To change the network authority account later in VCM, click Administration and select Settings >
Network Authority.
Specify the Collector Services Account
You specify the Collector Services Account during VCM installation. The account can be a system
administrator account and must exist in the Local Administrators group on the Collector machine. The
account must not be the Local System account.
If the password for the account changes, you must change the password in the Services Management
console and the Component Services DCOM Config console.
Change the Collector Services Account Password in the Services
Management Console
If the password for your Collector services account changes, you must change the services password in
the Services Management Console.
Procedure
1. Click Start.
2. Select All Programs > Administrative Tools >Services.
3. Locate all of the services that use the collector services account to log on.
4. Right-click each of these services and select Properties.
5. Click the Log On tab and update the password field to reflect your new password.
6. Click OK.
Change the Collector Services Account Password in the Component
Services DCOM Config Console
If the password for your Collector services account changes, you must change the services password in
the Component Services DCOM Config console.
Procedure
1. Click Start.
2. Select All Programs > Administrative Tools >Component Services.
3. Expand Component Services and Computers.
4. Expand My Computer and select DCOM Config.
5. Right click LicenseDcom and select Properties.
6. Click the Identity tab and update the password field to reflect your new password.
7. Click OK.
Preparing for Installation
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