Installation guide

It is acceptable, but not preferred, to use the same account for the Collector, VCM Remote, vSphere Client
VCM Plug-in, and Tomcat service accounts. If you use a single account, the permissions required for the
Collector service account are sufficient. The account must be a local administrator, should not be a domain
administrator, has bulk-insert permissions in SQL, and is a dbo of the VCM databases. In general, the
Default Network Authority should be a different account, possibly a Domain Administrator with rights on
more systems in the environment.
Procedure
1. On the Collector, right-click Computer and select Manage to open Server Manager.
2. Expand Configuration, expand Local Users and Groups, and click Groups.
3. Double-click Administrators and verify that the network authority account is listed as a member of the
Administrators group.
If the user or administrator’s group is not listed, add the user or group to the list. Verify that the user
has Windows administrator rights issued by the network administrator.
To change the network authority account after installing VCM, click Administration and select Settings >
Network Authority.
What to do next
Keep Server Manager open to specify the Collector Services account. See "Specify the Collector Services
Account" below.
Specify the Collector Services Account
Specify the Collector Service account to use during VCM installation. The account can be a system
administrator account and must exist in the Local Administrators group on the Collector machine. The
account must not be the Local System account.
Logging in to VCM using a service account can lead to unexpected or inconsistent behavior. Services that
use the same account as a logged in user might modify the logged in user's current role or the machine
group, or log the user out of the system.
If the password for the account changes, you must change the password in the Services Management
console and the Component Services DCOM Config console.
Procedure
1. In Server Manager, verify that the Groups menu is open.
If not, expand Configuration, expand Local Users and Groups, and click Groups.
2. Double-click Administrators and verify that the account used for Collector Services is listed as a
member of the Administrators group.
If the user or administrator’s group is not listed, to ensure that the user has Windows administrator
rights issued by the network administrator, add the user or group to the list.
What to do next
Verify that the VCM Agent is not installed on the Collector machine. See "Verify the VCM Agent is Not
Installed" on the next page.
System Prerequisites to Install VCM
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