Installation guide

Procedure
n "Upgrade VCM" below
An upgrade converts an earlier VCM version to VCM 5.7. You can upgrade a 64-bit environment that is
running VCM 5.4 or later directly to VCM 5.7.
n "Upgrade Existing Windows Agents" on page131
Use the Upgrade Agent wizard to upgrade the Agent files on one or more Windows machines. If you
are upgrading VCM from 5.4, an upgrade to your Windows Agents is not required.
n "Upgrade Existing VCM Remote Clients" on page132
The VCM Collector can determine whether the VCM Remote client machine is running an older
version of the client software, and can automatically upgrade the version on the client.
n "Upgrade Existing UNIX Agents" on page133
Use the UNIXAgent upgrade packages to update the VCM Agents on your UNIX machines. You can
use a local package or a remote package to upgrade the UNIXAgents.
n "Upgrading Virtual Environments Collections" on page136
To upgrade vCenter Server collections, install the VCM 5.4 Agent or later on the Windows machines
running vCenter Server.
Upgrade VCM
An upgrade converts an earlier VCM version to VCM 5.7. You can upgrade a 64-bit environment that is
running VCM 5.4 or later directly to VCM 5.7.
This procedure describes a single-tier VCM upgrade. For split configurations, see "Upgrade a Two-Tier
Split VCM Configuration" on the facing page or "Upgrade a Three-Tier Split VCM Configuration" on
page130.
Prerequisites
Correct any missing prerequisites to upgrade VCM in a 64-bit environment. See "Upgrading VCM and
Components" on the previous page.
Procedure
1. If it is not already installed, upgrade the operating system to Windows Server 2008 R2.
2. If it is not already installed, upgrade SQL Server to SQL Server 2008 R2 or 2012.
Also upgrade SSRS as part of that process.
a. Uninstall the 32-bit version of SSRS 2005.
b. Run the SQL Server 2008 R2 or 2012 installer, and add SSRS.
c. Click Start, and select All Programs > Microsoft SQL Server {version} > Configuration Tools >
Reporting Services Configuration Manager.
d. Select the existing ReportServer database.
e. Configure the Web Service and Report Manager URLs.
f. Select the Encryption Keys option to delete encrypted content so that the new installation of SSRS
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