Installation guide

Install VCM using Advanced Installation
Use the VCM Installer to access and start the Advanced Installation. The Advanced Installation option runs
the classic VCM Installation Manager.
Prerequisites
n Review the list of supported platforms. See "Hardware and Operating System Requirements for VCM
Managed Machines" on page157.
n If you are migrating a version of VCM to VCM 5.7, a SQL Server version to 2008 R2, or a 32-bit
environment to a 64-bit environment, see "Upgrading or Migrating VCM" on page127.
n Obtain the installation package from the Download VMware vCenter Configuration Manager Web site
or use the VCM 5.7 installation media.
n Have your suite, server, or workstation license key available.
CAUTION When the installation requires the domain name for the database server, use the NetBIOS
short form name. In two-tier and three-tier installations, if you install the Collector component using
the fully qualified domain name (FQDN), the Collector service stops after installation and does not
start, and collections do not run. For more information, see http://kb.vmware.com/kb/2000084.
Procedure
1. Start the VCM Installer from a network location or insert the VCM installation media into the
Windows machine.
If you started the VCM Installer from a network location or if the initial screen does not appear,
navigate to the media root directory or the file share and double-click Setup.exe.
2. Select Advanced Installation and follow the prompts to finish the installation.
3. For information about the installation options, click Help to open the Installation Manager online help.
What to do next
n After VCM is installed, verify that a SpringSource Tomcat service is registered as a local service with the
Web server or the database server. If the Tomcat service is missing, the installation encountered errors
that might be because of account permissions, which affect license upgrades. Check the prerequisites,
including the permissions, and reinstall VCM.
n Set permissions on Machine Keys.
File System Permissions
VCM users, administrators, and service accounts must have permission to access the VCM file system.
These permissions include access to the directories on the VCM Collector at Program Files (x86)
\VMware\VCM\WebConsole\L1033\Files. The L1033\Files subdirectory is shared as CMFiles$.
You must modify the permissions according to the requirements of your environment. For example, users
must have read and write access to the Exported Reports directory to export reports.
The following directories in L1033\Files serve multiple purposes for users, administrators, and service
accounts.
Installing VCM
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