User`s guide
Table Of Contents
- Request Manager Installation and Configuration Guide
- Contents
- About This Book
- About vCloud Request Manager
- Request Manager System Requirements
- Installing Request Manager
- Accessing Request Manager
- Administration Overview
- Active Directory
- Request Manager Roles
- Connecting to Multiple Instances of VMware vCloud Director
- Incoming Email Server
- Workflow Management
- Modify Workflow Approvers
- Modify Approval Emails
- Add an Approval Task to a Workflow Template
- Add a New Approval Email Template
- Assign Email Notification to Recipients
- Change Email Notification Content
- Integrating External Tasks into a Workflow
- Add a Conditional Branching Task to a Workflow
- Configure Request Completion Statuses
- Cloud Blueprints
- Defining Providers
- Polling Service
- About Software License Management
- Index
n
One or more instances of vCloud Director.
n
A dedicated email account.
Oracle Database
The installation requires access to an Oracle database server that is configured
to meet specific requirements to support Request Manager.
Active Directory Server
Request Manager populates its users by accessing the same Microsoft Active
Directory
domain that is used by vCloud Director. In a default install, Request
Manager's Active Directory server should be located within the same domain
as vCloud Director's. Active Directory integration requires there is an existing
single group or organization unit within the directory to which every user
belongs. For example, Domain Users.
vCloud Director
VMware vCloud Director must be installed (on another server within the
domain) before Request Manager can be configured. An account with vCloud
system administrator privileges must be pre-configured for Request Manager
to use. Request Manager cannot use an account created for a specific vCloud
organization.
Email Server
Request Manager uses an assigned email account on a email server. It connects
to the email server to send emails using SMTP and retrieves emails sent to it
using POP3 or IMAP.
Basic Deployment
The following graphic illustrates the Request Manager, vCloud Director, and Active Directory components
and how they are connected.
Figure 1-3. Request Manager Basic Deployment
Request Manager Installation and Configuration Guide
10 VMware, Inc.