User manual
Table Of Contents
- VMware vCloud Air User's Guide
- Contents
- About vCloud Air
- Use the vCloud Air Web Console
- About Virtual Data Centers
- Create a Virtual Data Center
- View Virtual Data Center Details in vCloud Air
- Manage Resource Allocation for a Virtual Data Center
- Manage Virtual Machines in a Virtual Data Center
- Lock a Virtual Data Center
- Unlock a Virtual Data Center
- Set a Limit on Number of Virtual Machines in a Virtual Data Center
- Change Virtual Data Center Name or Description
- Delete a Virtual Data Center
- About Gateways and Networks
- Basic Management for Virtual Machines
- About Virtual Machine Monitoring
- Advanced Management for Virtual Machines
- Data Protection Service
- Features of the Data Protection Service
- About Data Protection Policies
- Reporting and Storage Use
- Billing for the Data Protection Service
- Ways to Restore Virtual Machines
- Enable Data Protection for a Virtual Data Center
- Update the Data Protection Policy for a Virtual Data Center
- Add a Backup Policy for a vApp
- Run a Manual Backup
- Restore a Virtual Machine from a Backup
- Restore a Deleted vApp
- Delete a Backup Image
- Disaster Recovery in vCloud Air
- Storage in vCloud Air
- About Snapshots
- vCloud Air User Management
- Technical Support
- Index
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For global toll free numbers, refer to http://www.vmware.com/support/phone_support.html.
File a Support Request via the vCloud Air Web Console
File support requests for technical or customer service help via the vCloud Air Web console.
Prerequisites
Verify that you have subscription administrator privileges.
Procedure
1 Sign in to the vCloud Air console.
2 Click Help and select File Support Request in the drop-down menu.
You are taken to the My VMware portal.
3 Follow the steps for filing for support for the product area of vCloud Air that is involved.
The support request is filed.
VMware vCloud Air User's Guide
66 VMware, Inc.