4.1

Collecting SRM Log Files
SRM
creates
several
log files that contain information that can help VMware Support diagnose problems. You
can use the SRM log collector to simplify log file collection.
The SRM server and client generate separate sets of log files. The SRM server log files contain information
about the server configuration and messages related to server operations. The SRM client log files contain
information about the client configuration and messages related to client plug-in operations. The SRM log
collector retrieves the files and collects them in a compressed (zipped) folder on your desktop.
Collect SRM Server Log Files
You can collect SRM server log files into a log bundle.
Procedure
n
To initiate the collection of SRM server log files from the Start menu:
a Log in to the SRM server host.
b Select Start > Programs > VMware > VMware Site Recovery Manager > Generate vCenter Site
Recovery Manager log bundle.
n
To initiate the collection of SRM server log files from the Windows command line:
a Start a Windows command shell on the SRM server host.
b Change directory to C:\Program Files\VMware\VMware vCenter Site Recovery Manager\bin.
c Run the following command.
cscript srm-support.wsf
The individual log files are collected in a file named srm-plugin-support-
MM - DD - YYYY - HH - MM .zip, where MM-
DD-YYYY-HH-MM indicates the month, day, year, hour, and minute when the log files were created.
Collect an SRM Client Log Bundle
Use the Windows command line to initiate the collection of SRM client log files.
Procedure
1 Start a Windows command shell on the SRM client host.
2 Change directory to C:\Program Files\VMware\VMware vCenter Site Recovery Manager\bin.
3 Run the following command:
cscript srm-support.wsf
The individual log files are collected in a file named srm-plugin-support-
MM - DD - YYYY - HH - MM .zip, where MM-
DD-YYYY-HH-MM indicates the month, day, year, hour, and minute when the log files were created.
Site Recovery Manager Administration Guide
68 VMware, Inc.