6.1

Table Of Contents
Reprotect Fails with a vSphere Replication Timeout Error
When you run reprotect on a recovery plan that contains vSphere Replication protection groups, the
operation times out with an error.
Problem
Reprotect operations on recovery plans that contain vSphere Replication protection groups fail with the
error
Operation timed out: 7200 seconds VR synchronization failed for VRM
group <Unavailable>. Operation timed out: 7200 seconds
.
Cause
When you run reprotect, Site Recovery Manager performs an online sync for the vSphere Replication
protection group, which might cause the operation to timeout. The default timeout value is 2 hours.
Solution
Increase the synchronizationTimeout timeout value in Advanced Settings. See “Change vSphere Replication
Settings,” on page 146.
Recovery Plan Times Out While Waiting for VMware Tools
Running a recovery plan fails with a timeout error while waiting for VMware Tools to start.
Problem
Recovery operations fail at the Shutdown VMs step or Waiting for VMware Tools step of a recovery plan.
Cause
Site Recovery Manager uses VMware Tools heartbeat to discover when recovered virtual machines are
running on the recovery site. Recovery operations require that you install VMware Tools on the protected
virtual machines. Recovery fails if you did not install VMware Tools on the protected virtual machines, or if
you did not configure Site Recovery Manager to start without waiting for VMware Tools to start.
Solution
Install VMware Tools on the protected virtual machines. If you do not or cannot install VMware Tools on
the protected virtual machines, you must configure Site Recovery Manager not to wait for VMware Tools to
start in the recovered virtual machines and to skip the guest operating system shutdown step. See “Change
Recovery Settings,” on page 137.
Synchronization Fails for vSphere Replication Protection Groups
During test recovery, planned migration, and reprotect of recovery plans that contain vSphere Replication
protection groups, the virtual machine synchronization step fails with an error.
Problem
Synchronization of virtual machines in a vSphere Replication protection group fails with the error message
Error - VR synchronization failed for VRM group <Unavailable>. The object has already been
deleted or has not been completely created.
Chapter 15 Troubleshooting Site Recovery Manager
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